FAQs1

1.Are you a manufacturer ?

Yes, we are Procolored Manufacturer, there are two floors production workshops, three production lines. Welcome to visit factory or call a video conference

2.Where can I buy the spare parts and inks?

We provide spare parts and inks, you can buy directly or through other suppliers in your local market.

3. How to install software after I received the machine ?

There is a software usage for your reference and please close antivirus software before installation. Or you can contact us directly and our engineer will help to install.

4.What should I do when I don’t really know how to setting the printer parameters?

Please contact us for technical help and do not artificial modification.We always provide on-line technology support if any issues.

5.To get DTF Printer working, what other materials you need:

Dedicated DTF ink

Special DTF hot melt adhesive powder

DTF film-PET film

PET film oven

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